13715 Sayward Blvd, Herndon, VA 20171, USA
Stayed only 1 night, flew out the next day but I have to say I was very impressed by this hotel…especially management. When there was an error on my bill, the General Manager M. Miller emailed me and took care of it immediately and was VERY helpful. The hotel itself is very nice, the room was clean and comfortable and the decor was classy. The staff were very pleasant and polite. I highly recommend this establishment to anyone needing a great hotel for their stay in the Dulles area!
This is a great hotel, The manager Matt Miller & Ikea who works at the front desk was awesome. I had an issue and they were able to resolve really quickly. Free parking & breakfast. Only personal issue I don’t like is the bed. I don’t like firm beds. But other then that everything was great.
Hotel and bar were great! However, once I turned the heat off in the room....I did smell a hint of mildew. I then noticed that there had been a leak according to the ceiling in the bathroom....my room was was located on the top floor (6, and thought I took a pic...bit didn't - sorry). There was also used tissues in the bedside drawer. On the good note....Daniel at the bar was absolutely FANTASTIC....great communicator as well as mixologist! All staffing was pretty good...no complaints there. Would I go back....Yes!
I reserved a room at this hotel just to stay near the airport. When we entered the room it was freezing. The heating system is out of service. Then I contacted the reservation desk to report the problem. They didn’t give attention to my inquiry. I had to make three phone calls and finally I had to walk down to the receptionist desk. Finally They changed the room for me and I had to carry my six bags to the third floor by my self. Unfortunately since they weren’t helpful, I had to call the manager and he got some one to help me. That was nice of him. This is just the worst place to stay.
Distance: 6.03 mi
Washington Dulles Airport Marriott
The Westin Washington Dulles Airport
Candlewood Suites Washington-Dulles Herndon, an IHG Hotel
Hyatt Regency Dulles
Hyatt Place Herndon/Dulles Airport-East