Hours: Open 24 hours
45550 Dulles Plaza, Sterling, VA 20166, USA
Always have great customers service experiences here. My 6 years old accidentally dropped off his peanut butter milk shake, unfortunately caused it a big mess on the floor. The Manager not only saved my face from embarrassement but immediately spotted, and immediately replaced it with no extra charge without even being asked, that's FIRST CLASS JOB!!! Today, I was just humbly wondering if there was any microwave to warm up their cold donut, the super kindhearted staff Kevin went beyond his miles took that donut and went to their kitchen to warm it up for me (again, with no extra charge). Their hospitality is amazing. One suggestion why I didn't 5 stars rated it yet (well, maybe because I used tobe at 5 diamonds hotel & restaurant business b4!). They don't have enough variety of their 5 stars hot drinks like Starbuck (i.e Starbuck has Japanese Matcha, Sumatra and Javanese coffe!!!, etc) Hence, if they can improve it will be great! (They don't even have that regular Caramel Caffè , or Qahwa the Arabic coffee, Turkish Caffè, etc !!!) PS : Seeing here, your hard worker & kindhearted Mr. Kevin I highly respect for his outstanding hard work & great customer svc skills!!! Congrats in having him as your great employee!!!
We come here to eat food and we always get a really bad services from this team. Is annoying that you paid for something and expecting the right service for it but NO!! They rush making this food and the way they wrap the burrito was in the wrong way of doing it. Customers that come here to eat please make sure yo double check your food and drinks because this is not the first time that happen to us. This is more than 5 times and is ridiculous that we have to double check something that is supposed to be service how it shows. Trying to call serveral time to the location as well for complaining about the service and no one pick up the phone.
I waited over 15 minutes for my milkshake and Heard one of the workers go âhow long has it beenâ and the other one saying â15 minutesâ very disappointing. Took the guy like 3 minutes to make it. Sad I couldnât have gotten it before someone else who ordered more stuff and after I ordered.
Distance: 3.81 mi
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Monday | Open 24 hours |
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |